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Perfect People Skills by Andrew Floyer Acland
Differences of direction and motivation, personality, ethnic group, gender, class and ability can all bring problems as well as those presented by "difficult types". This guide provides ideas for preventing people problems, resolving conflict and building harmonious homes and workplaces.Why are some people so hard to deal with? Is it them? Is it you? Or is it the situation? Perfect People Skills helps you to deal with other people effectively and how to be aware of your own behaviour too. Differences of direction and motivation, personality, ethnic group, gender, class and ability can all bring problems, as well as those presented by 'difficult types'. The author provides some powerful ideas for preventing people problems, resolving conflict and building harmonious homes and workplaces. The book is comprehensive and yet concise and to-the-point. It is written in simple, clear language and is designed to be of immediate, practical benefit to readers in developing better relationships at work and outside work. Chapters include: Grounding Questioning Speaking Proposing Confronting Listening Empathising Negotiating Counselling Preventing |
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| Author(s) : Andrew Floyer Acland | Format : Paperback Book |
| ISBN-10 : 1844131513 | ISBN-13 : 9781844131518 |
| RRP : £7.99 | Best available price : £ / $ |
| Prices as of : BST check live prices | |
Product Details:
Series Title : Perfect S.
Country Publication : United Kingdom
Publication Date : 07/08/2003
Publisher : Arrow Books Ltd
Page Length : 112mm
Page Size : 198mm