How to Speak and Listen Effectively by Harvey Robbins

Part of the "Worksmart Series" which aims to provide do-it-yourself guides to skill-building and personal improvement for enterprising career people. This text looks at how to speak and listen effectively, showing the reader how to communicate with the boss, with peers and with subordinates. This book gives you a practical understanding of how people communicate and lets you develop and strengthen your own skills. You'll learn how to approach the six most challenging workplace scenarios; handling problem situations; offering criticism; providing positive reinforcement; and communicating with the boss, your peers, and your subordinates - where good communication is tantamount to your success.
`Author(s) :` Harvey Robbins	`Format :` Paperback Book
`ISBN-10 :` 0814477933	`ISBN-13 :` 9780814477939
`RRP :` £9.99	`Best available price :` £ / $
`Prices as of : BST check live prices`

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Product Details:

Series Title : Worksmart S.

Country Publication : United States

Publication Date : 24/08/1992

Publisher : Amacom

Page Length : 120mm

Page Size : 254mm