Managing Service Quality by Paul Kunst & Jos Lemmink

Managing Service Quality
Author(s) : Format : Paperback Book
ISBN-10 : 1853962937 ISBN-13 : 9781853962936
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Product Details:

Series Title : Quality Management in Services S.

Country Publication : United States

Publication Date : 01/01/1995

Publisher : SAGE Publications Inc

Page Length : 192mm

Page Size : 240mm