Loyalty Myths by Timothy L. Keiningham & Terry G. Vavra & Lerza Aksoy

Hyped Strategies That Will Put You Out of Business and Proven Tactics That Really Work

Loyalty Myths
Author(s) : Terry G. Vavra Format : Hardback Book
ISBN-10 : 0471743151 ISBN-13 : 9780471743156
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Publication Date : 18/10/2005